Terms and Conditions
Terms and Conditions
Welcome to our website. By accessing or purchasing from our online store, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
These Terms & Conditions apply to all visitors, users, and customers of our website. By using our site, you agree to comply with and be bound by these terms.
2. Products & Descriptions
We sell handcrafted items including coaster sets, quilts, serving trays, tissue boxes, copper bottles, T-lights, and other handmade products.
We try to ensure that all product descriptions, images, and details are accurate, but minor variations in color, size, and finish may occur due to handmade nature.
3. Pricing & Payments
All prices listed on the website are final and include applicable charges unless stated otherwise.
Payments must be made through our secure payment partners.
We do not store or have access to your credit/debit card details.
4. Orders & Acceptance
After placing an order, you will receive an order confirmation.
We reserve the right to accept or decline any order.
Orders may be canceled by us due to stock unavailability, payment issues, or suspicious activity. In such cases, refunds (if applicable) will be issued.
5. Shipping & Delivery
Delivery timelines may vary depending on location and courier partners.
We are not responsible for delays caused by shipping carriers, weather, or unforeseen circumstances.
Accurate address and contact information must be provided for successful delivery.
6. Returns, Refunds, & Replacements
Return and refund policies are governed by our Refund Policy (can be provided if needed).
Damaged or defective products must be reported within 24–48 hours of delivery with photographic proof.
Certain items may not be eligible for return due to hygiene or customization reasons.
7. Intellectual Property
All content on this website—including logos, images, product descriptions, and design elements—is the property of the business and is protected by copyright laws.
Unauthorized use, copying, or distribution is prohibited.
8. User Responsibilities
By using our website, you agree not to:
Engage in fraudulent or unlawful activities.
Attempt to hack, disrupt, or misuse the website.
Use our content or products for misleading or harmful purposes.
9. Limitation of Liability
We are not liable for:
Any indirect, incidental, or consequential damages.
Losses caused by misuse of products.
Delays or issues caused by third-party service providers.
10. Third-Party Services
Our website may link to third-party websites or services. We are not responsible for their content, privacy practices, or operations.
11. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page, and continued use of the website constitutes acceptance.
12. Contact Us
For questions or concerns regarding these Terms & Conditions, you may contact us at:
Email: support@lalahomes.ca
Phone: +1 (587) 700-3117
