Privacy Policy

Privacy Policy

Welcome to our website. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

Personal details such as your name, email address, phone number, and shipping/billing address.

Payment information (processed securely through third-party payment gateways—we do not store your card details).

Order history, preferences, and communication records.

Automatically collected data such as IP address, device information, and browsing activity using cookies.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.

Communicate order updates, offers, and customer service responses.

Improve our website, products, and user experience.

Prevent fraud or unauthorized activity.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website performance, and personalize content.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

Trusted service providers (payment processors, courier partners, website hosting services).

Legal authorities if required by law or to protect our rights.

5. Data Security

We take reasonable technical and organizational precautions to protect your information from unauthorized access, loss, or misuse. However, no method of data transmission is 100% secure.

6. Your Rights

You have the right to:

Access or update your personal information.

Request deletion of your data (subject to legal and order-related obligations).

Withdraw consent for marketing communications.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

Email: support@lalahomes.ca

Phone: +1 (587) 700-3117